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Creating Your Account

Before you begin​

To use Ketty, you'll need:

  • An email address
  • The URL for your Ketty instance (provided by your administrator)
  • Permission to accept the instance's terms and conditions

Creating an account​

Sign up process​

  1. Navigate to the sign up URL of your Ketty instance
  2. Enter your information:
    • Full name
    • Email address
    • Password
  3. Review and accept the terms and conditions
  4. Select "Sign Up"
  5. Check your email for a verification link
  6. Click the verification link to activate your account

Password guidelines​

Choose a secure password that you haven't used for other accounts. Your administrator may have specific password requirements for your instance.

Accessing your account​

Logging in​

  1. Visit your Ketty instance URL
  2. Enter your email and password
  3. Select "Log In"

Managing your password​

If you forget your password:

  1. Select "Forgot your password?" from the login page
  2. Enter your email address
  3. Check your email for reset instructions
  4. Follow the link to create a new password

Account security​

Logging out​

To protect your account when using shared devices:

  1. Select your username initials in the top right corner
  2. Choose "Logout"

Best practices​

  • Log out when using shared computers
  • Don't share your account credentials
  • Contact your administrator if you notice suspicious activity

Getting help​

If you encounter issues with your account:

  • Check any error messages for specific guidance
  • Contact your instance administrator
  • Review the documentation for additional help